Technology has been a huge help for so many of us over the past few months. Video chats, neighbourhood WhatsApp groups, Netflix…just a few of the ways we’ve been using our tech to stay connected and keep occupied in lockdown.
It’s a huge support and is a massively helpful resource for people of all ages. That’s why it’s great to help people who aren’t so tech-literate feel confident using tech in their day to day lives.
A neighbourhood tech support group gives you the opportunity to help senior members in the community get comfortable using technology and asking for help when they don’t know how.
It’s also a great way to connect younger and older generations in your neighbourhood!
Identify the people who need support
Let your neighbours know that you’re looking for the people in your community who need some help with their technology and for volunteers to help out. Ask people to spread the word to seniors they know to see if they’d be interested.
Drop a flyer with information about the tech support group around to your senior neighbours and leave a phone number for them to contact if they’re looking for support.
Once you know which neighbours would like to participate in tech support, organise for a volunteer to visit them and lend a hand.
Remember to tell volunteers to keep HSE guidelines in mind- keep a safe social distance, wash your hands when handling someone’s device and wear a mask when it’s appropriate.
Whether it’s showing someone how to use WhatsApp, setting up Zoom on their device or talking them through how to get any of their tech up and running, it’s a great help to make notes for them to look back on with some simple steps to follow.